Books for Pleasure has created these rules and regulations to provide a clear understanding of the policies in effect when using the Books for Pleasure website.
To protect our readers and their personal information, security of the site is foremost to Books for Pleasure. It is for that reason we use SSL (Secure Sockets Layer) channel encryption. SSL is now the predominant security protocol for online transactions. Messages between our server and your browser are automatically encrypted when sent and then decrypted when received. This is the same channel encryption used by the Chartered Banks for their online bank customers.
When we accept your order through our website, we will ask you for some personal information, including your name, address, e-mail address and phone number. This information is for order verification purposes only and will not be used in any other capacity or given out to a third party unless fraud is involved. It was Books for Pleasure's choice not to ask our readers to complete a survey for demographic purposes. Once your online transaction has been accepted and completed, you will receive an electronic confirmation of your transaction from our website. Within minutes you will also receive an encrypted key and instructions on how to download your book. The encrypted key also allows Books for Pleasure to verify receipt of the book by you for audit purposes.
Books for Pleasure offers e-books in two formats; .PDF files and .XML files. The .PDF format books can be read by downloading Adobe Acrobat Reader free of charge or installing Glassbook reader on your computer, also a free download. We suggest using the Glassbook reader. The .XML format books are compatible with your Rocket E-Book Reader, Softbook Reader or your Palm PC.
All successfully filled orders are final and since the majority of our books are sold in electronic format it is easy for Books for Pleasure to track the completed delivery of a book. However, if an error does occur and we send you the wrong book, you will have the choice of receiving the correct book or a full refund of your purchase price. Printed books will be sent by courier requiring a signature on delivery.